Created October 21 st, 2009
Toll Free: 1-877-796-5501
Mail: Hookem Sports 110 East Main Street Atlanta, TX 75551
110 East Main Street
Atlanta, TX 75551
In order to make you feel comfortable and secure in our online store, we have taken steps to guard your security while making purchases online.
The Privacy Notification of Change
Information collected when you visit Hookem Sports, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, you will undergo a checkout process, during which you will be asked for your shipping and billing addresses, a daytime phone number, your e-mail address, and your credit card number or other payment-related information. When purchasing age-restricted products, you will also be asked for your date of birth. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as your computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.
Use of Information The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site.
Aggregate Information We may also use data to improve marketing and promotional efforts, to statistically analyze site usage, to improve content and product offerings, and to customize site content, layout, and services. Additionally, this data may be shared with third parties on an aggregated basis.
Opting Out We provide site visitors with the opportunity to opt-out of receiving our online communications. If you would like to opt-out of receiving email communications click here. Requests to unsubscribe from email are processed immediately, but you could continue to receive emails, which entered the system prior to processing your request, for up to two days. To discontinue the receipt of postal mail, please click here to email Customer Service asking that your name be removed from our postal mailing list. Please note that you may continue to receive mailings, which entered the system prior to processing your request, for up to 12 weeks. Any mailings that you may receive during this time period do not reflect your subscription status, and we ask you to please disregard them.
Information Disclosure Required by Law If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
Visitor Options If you do not want to receive e-mail from us in the future, please let us know by email, by calling, or by writing to us at the above postal address and telling us that you do not want to receive email from our company. If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this Web site, and messages from subsidiaries and other companies with operational relationships to Baseball Savings. You may modify your e-mail preferences.
If you provide us with your postal address, you may receive periodic catalogs from us, or other notices containing information about new products and services. On occasion, we may make our postal mailing address lists available to subsidiaries and affiliated companies that are part of Baseball Savings family of companies. We may also make our postal mailing address lists available to other direct mail companies who we believe may have products and services of interest to our customers. However, we do not share e-mail addresses with any outside organizations for marketing purposes. If you do not wish to receive postal mailings from Hookem Sports Warehouse, its subsidiaries, or third-party organizations, please let us know by sending an e-mail, calling, or writing to us at the above postal address. Please provide us with your exact name and postal address and state the lists from which you wish to be removed so that we can be sure your information is removed from future mailing lists.
We will request your telephone number or facsimile (FAX) number, and if you provide it, you may receive telephone or FAX contact from us with information regarding your orders or requests for information. We do not share phone or FAX numbers with third parties for marketing purposes.
Security We value your business and is committed to doing everything possible to make our online ordering process secure. As always, our 100% satisfaction guarantee applies to any and all purchases from Hookem Sports Warehouse.
Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). Hookem Sports website uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server.
Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to those in highly specified roles, controlled by password protected systems, and monitored for abuse.
If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance:
Call Us: 877-796-5501
By Mail to:
Children In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our Web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.